Returns & Exchanges

At Chamonix House, we want you to be completely satisfied with your home decor and furniture; if an item isn't the perfect fit, you can return it within 30 days of delivery for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return and receive a prepaid shipping label.

• 2.
  Prepare the Package

  Carefully pack your items in their original packaging, ensuring all protective inserts and tags are intact to prevent damage during transit.

• 3.
  Ship the Item

  Affix the provided return label to your box and drop it off at any authorized carrier location or schedule a home pickup for larger furniture pieces.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5 to 7 business days.